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Freemax Marvos Pro Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Marvos Pro protects the relationship when something goes wrong.
Every serious sourcing conversation about the Marvos Pro eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Marvos Pro.
Why returns and credit notes matters on the Marvos Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Marvos Pro |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 1500 mAh |
| Output range | 12-25 W |
| Capacity | 1.2 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Consistency across batches matters more than peak performance for Marvos Pro, and returns and credit notes is where inconsistency first appears.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Confirm the exact configuration in writing before the deposit is paid.
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (196 units) | Tier 1 | 21-30 days |
| Pallet (1475 units) | Tier 2 | 30-45 days |
| Container (6229 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Marvos Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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