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Freemax Onnix 2: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Onnix 2 protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Onnix 2, written for people who place repeat orders rather than one off buys.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Why returns and credit notes matters on the Onnix 2
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix 2.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix 2 |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 1100 mAh |
| Output range | 8-30 W |
| Capacity | 3.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Keep certificates current and filed against the exact model name.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (104 units) | Tier 1 | 7-12 days |
| Pallet (1176 units) | Tier 2 | 14-21 days |
| Container (9398 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Onnix 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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