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Freemax Rexa 3 Returns and Credit Notes Insights 2026

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Rexa 3 protects the relationship when something goes wrong.

There is no shortcut on returns and credit notes: the Rexa 3 rewards preparation and punishes improvisation.

Consistency across batches matters more than peak performance for Rexa 3, and returns and credit notes is where inconsistency first appears.

Why returns and credit notes matters on the Rexa 3

Distinguish between a defect claim and a change of mind before agreeing any action.

Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Rexa 3
Brand	Freemax
Category	Starter Kits
Battery	800 mAh
Output range	5-30 W
Capacity	3.0 ml
Charging	Magnetic dock
Coil options	0.4 / 0.6 ohm
Carton quantity	100 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.

Checklist

Confirm the exact configuration in writing before the deposit is paid.
Check carton quantities against the commercial invoice line by line.
Retain one sealed sample carton from every batch for reference.
Agree in advance who pays for return freight on a defect claim.
Log sell through by account for the first eight weeks.
Record the arrival condition with photographs on the day of delivery.

Commercial terms

Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.

Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.

Volume tier	Indicative unit level	Lead time
Carton (176 units)	Tier 1	14-21 days
Pallet (834 units)	Tier 2	14-21 days
Container (13460 units)	Tier 3	30-45 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Rexa 3 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Do you support long term supply agreements?

Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Final word

None of this is complicated, but it does need to be written down and reviewed on a schedule.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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