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Freemax Rexa 5 Buyer FAQ Explained
Published 2026 · VapeWholesaleHub trade desk

This buyer FAQ collects the questions distributors ask most often about Rexa 5.
What follows is a practical view of buyer faq for the Rexa 5, written for people who place repeat orders rather than one off buys.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa 5.
Why buyer faq matters on the Rexa 5
Commercial questions usually arrive before technical ones in any sourcing cycle.
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 5 |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 500 mAh |
| Output range | 5-60 W |
| Capacity | 4.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 120 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
A written internal standard for buyer faq makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (121 units) | Tier 1 | 30-45 days |
| Pallet (792 units) | Tier 2 | 14-21 days |
| Container (7158 units) | Tier 3 | 14-21 days |
Frequently asked questions
What information should a Rexa 5 enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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