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Freemax Rexa Air: Returns and Credit Notes for Distributors

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Rexa Air protects the relationship when something goes wrong.

Wholesale demand in this category is driven less by novelty than by consistency, and returns and credit notes is where that consistency is measured.

Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa Air.

Why returns and credit notes matters on the Rexa Air

Distinguish between a defect claim and a change of mind before agreeing any action.

Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa Air.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Rexa Air
Brand	Freemax
Category	Starter Kits
Battery	500 mAh
Output range	12-60 W
Capacity	6.0 ml
Charging	Magnetic dock
Coil options	1.0 / 1.2 ohm
Carton quantity	50 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.

Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.

Checklist

Check carton quantities against the commercial invoice line by line.
Retain one sealed sample carton from every batch for reference.
Log sell through by account for the first eight weeks.
Request batch photographs and a packing list prior to shipment.
Record the arrival condition with photographs on the day of delivery.
Review the reorder point after one full selling cycle.

Commercial terms

Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.

Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.

Volume tier	Indicative unit level	Lead time
Carton (97 units)	Tier 1	14-21 days
Pallet (1808 units)	Tier 2	21-30 days
Container (7352 units)	Tier 3	30-45 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Rexa Air defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

What happens if a batch fails inspection?

The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.

Final word

A short quarterly review of these points will keep the Rexa Air range healthy without consuming the week.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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