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Freemax Rexa Pro: Buyer FAQ for Distributors
Published 2026 · VapeWholesaleHub trade desk

This buyer FAQ collects the questions distributors ask most often about Rexa Pro.
The Rexa Pro has settled into a stable position in the range, which makes buyer faq the natural next question for distributors.
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Why buyer faq matters on the Rexa Pro
Commercial questions usually arrive before technical ones in any sourcing cycle.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa Pro economics actually settle.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Pro |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 400 mAh |
| Output range | 12-25 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Keeping a short internal note on buyer faq for each SKU pays for itself the first time a dispute arises over the Rexa Pro.
Checklist
- Verify that artwork matches the approved compliance template.
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (193 units) | Tier 1 | 21-30 days |
| Pallet (1487 units) | Tier 2 | 7-12 days |
| Container (18841 units) | Tier 3 | 14-21 days |
Frequently asked questions
What information should a Rexa Pro enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
A short quarterly review of these points will keep the Rexa Pro range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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