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How to Source Freemax Onnix Air: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Onnix Air protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Onnix Air.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix Air.
Why returns and credit notes matters on the Onnix Air
Distinguish between a defect claim and a change of mind before agreeing any action.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix Air |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 1100 mAh |
| Output range | 8-25 W |
| Capacity | 3.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Checklist
- Review the reorder point after one full selling cycle.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (154 units) | Tier 1 | 7-12 days |
| Pallet (1049 units) | Tier 2 | 7-12 days |
| Container (5000 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Onnix Air defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Onnix Air range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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