Home › Starter Kits › Onnix
How to Source Freemax Onnix: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Onnix line.
Wholesale demand in this category is driven less by novelty than by consistency, and warranty and after sales is where that consistency is measured.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Why warranty and after sales matters on the Onnix
A clear dead on arrival policy removes friction for retail partners.
Consistency across batches matters more than peak performance for Onnix, and warranty and after sales is where inconsistency first appears.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 900 mAh |
| Output range | 10-30 W |
| Capacity | 5.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (54 units) | Tier 1 | 21-30 days |
| Pallet (1544 units) | Tier 2 | 30-45 days |
| Container (17700 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Onnix?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
Related reading
- Freemax Mesh Pro Air: Authenticity Checks for Distributors
- Freemax Rexa Plus Minimum Order Quantity Explained
- Freemax Zeal S Seasonal Demand Planning for Bulk Buyers
- Starter Setup Walkthrough Guide for Freemax Zeal Air
- How to Source Freemax Twista 2: OEM and ODM Programs
- Freemax Marvos Supplier Audit Checklist Insights 2026