Home › Starter Kits › Rexa 3
How to Source Freemax Rexa 3: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Rexa 3 line.
Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Rexa 3 is either created or lost.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Why warranty and after sales matters on the Rexa 3
A clear dead on arrival policy removes friction for retail partners.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 3 |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 1000 mAh |
| Output range | 5-60 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 200 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa 3 economics actually settle.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (98 units) | Tier 1 | 7-12 days |
| Pallet (587 units) | Tier 2 | 7-12 days |
| Container (14767 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Rexa 3?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
A short quarterly review of these points will keep the Rexa 3 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.