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How to Source Freemax Rexa Ultra: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Ultra protects the relationship when something goes wrong.
Distributors reviewing their Rexa Ultra range usually find that returns and credit notes explains most of the variance in results between accounts.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Why returns and credit notes matters on the Rexa Ultra
Distinguish between a defect claim and a change of mind before agreeing any action.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Ultra |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 500 mAh |
| Output range | 12-30 W |
| Capacity | 1.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa Ultra.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (66 units) | Tier 1 | 14-21 days |
| Pallet (1997 units) | Tier 2 | 14-21 days |
| Container (11744 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Rexa Ultra defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Rexa Ultra range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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