Home › Starter Kits › Zeal Plus
Returns and Credit Notes Guide for Freemax Zeal Plus
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Zeal Plus protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Zeal Plus.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Zeal Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Zeal Plus.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Zeal Plus |
| Brand | Freemax |
| Category | Starter Kits |
| Battery | 500 mAh |
| Output range | 5-25 W |
| Capacity | 6.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Zeal Plus.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Request batch photographs and a packing list prior to shipment.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (107 units) | Tier 1 | 14-21 days |
| Pallet (925 units) | Tier 2 | 7-12 days |
| Container (7280 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Zeal Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.